Site support is a set of procedures aimed at maintaining the health of a web resource. Many users believe that after the creation of the website he works independently, without additional settings. But in fact without support is not enough: if we abandon it, the resource will quickly be lost in search results or will be available for visitors.
What is included in technical support
After the website launched, it's time to take advantage of the services of technical support of the website. Her areas of expertise include:
- round the clock monitoring, immediate reporting of failures and Troubleshooting;
- quality programming of complex modifications both on website and control panel;
- updating products, adding information content, create new pages and sections;
- programmers are in the office and ready to advise You and Your employees.
Why is it so important to have your own tech support
During the operation of the site may occur many errors, for example, the advertisement is displayed incorrectly, and the owner loses the income from it, a plugin purchase is not supported, the image climb up to the text, and so on. Sometimes the resource does fails: there is a server error or the site is blocked. Without the support of all these problems will lead to the fact that the web resource will work poorly or not work at all. The cost of website maintenance will be much lower compared to the losses that company may suffer in its absence.
To avoid all these problems, it is important to organize their own technical support – refer to specialists with extensive experience who are engaged in the provision of support services of the site.